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	Conroy’s Smallgoods’ product recall crisis … In December 2005, the South Australian Department of Health linked two ready-to-eat products from the highly respected smallgoods manufacturer with Listeria monocytegenes bacteria and the deaths of two hospital patients. This and the voluntary recall of all Conroy’s ready-to-eat products in the peak Christmas production and trading period demanded the right media, public and communication response. Media coverage was accurate and invariably supportive throughout the crisis and upon the successful return of Conroy’s products to shop shelves.

	Radio Rentals – pickets, strikes and a lock-out involving SA’s biggest electrical retailer in a sensitive retail environment… Internal, external and media communication before and after a small group of service technicians, all members of the Australian Manufacturing Workers Union, took protracted strike action in September 2006 over stalled collective agreement talks. The company locked them out in response. The dispute broke out publicly as unions, the ACTU and the Federal Labor Opposition tried to exploit it as part of a national campaign against the Howard Government’s industrial relations reforms. Radio Rentals successfully conveyed its position in the media and to all its audiences. It won tremendous support from employees not involved in industrial action and maintained retail sales – goals it did not achieve in previous disputes.

	Gibbs & Cox and the Air Warfare Destroyer project… Communication strategy development and Federal and State government relations support for naval architects Gibbs & Cox Australia to bid for the $6 billion Air Warfare Destroyer (AWD) design contract for the Australian Defence Force. Gibbs & Cox Australia is a wholly-owned subsidiary company of United States ship designers Gibbs & Cox Inc and is part of a team working on the design phase of the AWD project. It has been a catalyst for rapid employment growth in South Australia’s defence industry as well as developing specialist ship design skills in the State for the future.

	Office of the Guardian communicating with Wards of the State ... Management of a project to inform children and young people when they enter care or change placement as Wards of the State. Children and young people need to know their rights, who to go to for help and how to make a complaint. The 2006 project included information about what happens while in the care and protection system, such as in Family Care Meetings and under Court Orders. A feature of the project was consultation and creative involvement of children and young people in the development of strategy, content and design, which featured the OOG (for Office of the Guardian) who appears at left.

	City of West Torrens and Adelaide Airport ... Strategic communication, media and government relations advice to the City of West Torrens in support of Council’s 2006 success in having Adelaide Airport Limited pay an annual ‘ rate-equivalent’ for specified areas of land that it leases fromthe Commonwealth of Australia. Adelaide Airport lies on Commonwealth land withinthe City of West Torrens.

	Increased public funding for non-government schools … Strategic communication and media advice in support of public funding for non-government schools over many years up to the present. An early component of this assignment included a highly successful internal communication program in 1998 for the Independent Schools Council for increased Commonwealth funding of Australia’s then 900 independent schools with 40,000 staff and 300,000 students. Commendation -Employee/Member Communication category [1999 National Public Relations Institute of Australia Golden Target Awards] Gold Award -Employee/Member Communication category [1999 State Public Relations Institute of Australia Awards]

	Adelaide United Football Club building on ‘The People’s Team’ success … Strategic advice and communication counsel to the Adelaide United Football Club on matters such as ownership change and enhancing the club’s successful positioning in 2005 as ‘The People’s Team’, as well as media and communication skills training for management and players.

	Port Adelaide and Adelaide Football Clubs ... Strategic advice and communication counsel, along with media and communication skills training.

	Natural resources management, including waterways … Comprehensive communication strategy development in 2006 for the South Australian Government’s Murray-Darling Basin Natural Resources Management Board and ongoing advice with media and communication skills training to this Board and the Adelaide and Mount Lofty Ranges Board. Earlier assignments in this sector include behavioural change, community education and media advice for stormwater management in the Patawalonga and Torrens catchments. It covers projects of public concern, including floodplain mapping.

	City of Unley and the Goodwood Orphanage ... Strategy development and advice to the City of Unley in 1997 to save inner suburban open space at Goodwood Orphanage. The consultancy devised and successfully executed a campaign to reverse a Government decision made 10 months earlier. FIRST PLACE - GOLDEN TARGET WINNER - Government Communication category [1997 NATIONAL PUBLIC RELATIONS INSTITUTE OF AUSTRALIA GOLDEN TARGET AWARDS] SILVER AWARD - Government Communication category [1997 STATE PUBLIC RELATIONS INSTITUTE OF AUSTRALIA AWARDS]

	Smoke-free dining … Strategic communications support and advice to the Department of Human Services before and during the January 1999 implementation of the South Australian Parliament’s smoke-free dining legislation. BRONZE SERIF AWARD - Government Communication category [1999 NATIONAL AUSTRALIAN INSTITUTE OF PROFESSIONAL COMMUNICATORS AWARDS]

	Adelaide Brighton – communicating in an industrial dispute Strategic development and support to Adelaide Brighton Cement Limited in communicating with employees, customers, government, business, unions, the public and the media during protracted industrial action over workplace agreements. Communication and the timely management of issues were essential in enabling management to achieve its goals. COMMENDED - Issues/Crisis Management category [ 2003 NATIONAL PUBLIC RELATIONS INSTITUTE OF AUSTRALIA GOLDEN TARGET AWARDS] HIGH COMMENDATION – Issues/Crisis Management category [2003 STATE PUBLIC RELATIONS INSTITUTE OF AUSTRALIA AWARDS]

	South Australian Government Major Projects Group and the Glenelg-West Beach (Patawalonga) Development ... A $185 million residential, recreation and tourism project in which abounded emotive and contentious environmental and political issues. It involved issues management through the media, newsletters, meetings, site tours, open days and briefings with key influencers and advocates. FIRST PLACE – GOLD SERIF AWARD – Government Communication category [1998 NATIONAL AUSTRALIAN INSTITUTE OF PROFESSIONAL COMMUNICATORS AWARDS] BRONZE AWARD – Issues/Crisis Management category [1997 STATE PUBLIC RELATIONS INSTITUTE OF AUSTRALIA AWARDS]

	Savings and Loans Credit Union … A highly successful membership information and awareness program and issues management plan in 2001 for changes to financial institution transaction fees in a sensitive environment. COMMENDATION – Community Communication category [2002 STATE PUBLIC RELATIONS INSTITUTE OF AUSTRALIA AWARDS]

	Extended shop trading hours … Public awareness and State Government relations program for the then Coles Myer Limited for the June 1999 extension of metropolitan Adelaide that resulted in strong backing and support for new, extended weeknight trading hours. HIGH COMMENDATION – Marketing Communication category [1999 STATE PUBLIC RELATIONS INSTITUTE OF AUSTRALIA AWARDS]

	South Australia Police recruiting … The research and development of a carefully targeted communication program in late 1999 to attract desired applicants for positions in the South Australia Police. The highly successful campaign attracted high-calibre tertiary level recruits well before the deadline with major savings in advertising costs. SILVER SERIF AWARD – Customer/Marketing Communication category [2000 NATIONAL AUSTRALIAN INSTITUTE OF PROFESSIONAL COMMUNICATORS AWARDS] HIGH COMMENDATION – Community Communication category [2000 STATE PUBLIC RELATIONS INSTITUTE OF AUSTRALIA AWARDS]

	Provimi Australia’s tragedy at Forbes … Provimi Australia is the local subsidiary of leading international animal nutrition company, the Provimi Group. A mill operator was tragically killed at the company’s plant at Forbes in New South Wales in July 2006. Through honest and transparent communication, the resultant coverage accurately reflected Provimi’s concern for the family and its employees, as well as its commitment to full cooperation with all relevant authorities and an immediate review of its internal policies.

	ACHA Health and financial reporting … Project management of the announcement of the company’s annual financial results and their presentation to members and the media. The program includes annual report preparation and editing, annual general meeting speechwriting and presentation development, news release preparation and media liaison.